Contacts for your Imagine Academy membership

Imagine Academy Customer Support

For customer support, call 1-800-508-8454 or email Customer support hours are 8:30 am—7:30 pm CST. To validate your identity you will be asked to answer three of the following questions regarding your school:

  • ITA Member ID Number
  • ITA School Name
  • School Address
  • School Phone Number
  • Program Administrator’s Name
  • Program Administrator’s Email Address

Student E-Learning Support

If students are having trouble viewing or loading E-Learning courses, they can click the Contact Us button on the bottom of the screen to contact the tech support team via Live Chat, phone or email.

Imagine Academy Member ID Requests

You can obtain your Imagine Academy member ID from your site administrator. If he/she does not have this number, email Ann Watts, Program Manager at Please type your school name plus “Member ID Request” in subject line.

For General Inquiries

Contact Ann Watts, Microsoft Imagine Academy Program Manager for Iowa, at or by phone at 515-451-3104.